February 7, 2017 at 5:11 PM #12912
We are getting this error message on our website on the WordPress Updates page:
CJT Extension update errorAPI Service Exception<br /> Details: <br /><br /> License not found for the specified identifer/licenseKey:0
We have tried re-entering the CORE licence key and the error message still remains. There does not seem to be anywhere to enter the PLUS licence key.
February 10, 2017 at 6:02 PM #12914
I apologise for the inconvenience.
I will send you an email shortly regarding this issue so we can discuss further.
May 29, 2017 at 4:32 PM #12991
Do you already have a fix for this issue? We reported this also 6 month back and did not hear anything about it?
June 7, 2017 at 10:32 PM #12996
Can you send me temporary admin login details so I can take a look.
I have your licenses on file so I will be able to add the details straight on your dashboard. I am not sure what version of CJT you are running, so if you are running a legacy version, we can provide the latest for you.
April 25, 2018 at 1:41 PM #13256
Getting the same error after upgrade. What is the solution?
April 29, 2018 at 9:57 PM #13266
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