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    • #12912

      Hello

      We are getting this error message on our website on the WordPress Updates page:

      CJT Extension update errorAPI Service Exception<br /> Details: <br /><br /> License not found for the specified identifer/licenseKey:0

      We have tried re-entering the CORE licence key and the error message still remains. There does not seem to be anywhere to enter the PLUS licence key.

      Best

      Simon

    • #12914
      Damian Baker
      Participant

      Hi Simon,

      I apologise for the inconvenience.
      I will send you an email shortly regarding this issue so we can discuss further.

      Regards,
      Damian Baker

    • #12991
      Jacob
      Participant

      Dear Damian,
      Do you already have a fix for this issue? We reported this also 6 month back and did not hear anything about it?
      Regards,
      Jacob

    • #12996
      Damian Baker
      Participant

      Hi Jacob,

      Can you send me temporary admin login details so I can take a look.
      I have your licenses on file so I will be able to add the details straight on your dashboard. I am not sure what version of CJT you are running, so if you are running a legacy version, we can provide the latest for you.

      Regards,
      Damian Baker

    • #13256
      stenhh-octant.no
      Participant

      Getting the same error after upgrade. What is the solution?
      Please advice!

    • #13266
      Damian Baker
      Participant

      Hello,

      Sorry for the delay as I have been on vacation.
      Please send me temporary admin login details so I can take a look and solve this for you.
      Direct this to: support@css-javascript-toolbox.com

      Thanks

      Regards,
      Damian Baker

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