Before moving ahead with a live chat service, you may want to ask yourself. Are you able to monitor the live chat messages – or at least during business hours? Keep in mind that high website traffic may incur a lot of chat messages, and could even be a full-time job for one or more people. That said, it’s a good thing to help more customers as this would close more sales for you. The idea for any chat solution is to monitor your messages and respond in a timely manner. This is how you provide a high level of customer service.
Yes, I can manage a chat service!
Now if you are able to provide this service for your website customers and site visitors, then a live chat service is highly recommended for your website.
We recommend LiveChat, which is the industry recognised website solution that is commonly used in eCommerce sites that allow your customers and site visitors to ask questions directly to you in a live setting. In fact, a recent survey showed that 44% of online consumers say that having questions answered by a live person while purchasing something is one of the most important and highly regarded features on a website.
Get LiveChat Today:
Don’t waste any time, LiveChat is the easiest and best chat messaging solutions out there and you can even try it for free for 14 days. Click for LiveChat and see how easy it is use.