Skip to content

Getting a fatal error on attempting to install Pro version

Home › Support › Support Tickets › Getting a fatal error on attempting to install Pro version

Viewing 1 reply thread
  • Author
    Posts
    • December 22, 2013 at 8:14 PM #6963
      Shannon Sands
      Participant

      Hi there,

      I’ve retried installing the pro version of CJT a few times (the free version worked fine), and the install process gets stuck on the “Add WordPress built-in scripts and styles as CJT Templates so it can be used throught Templates Lookup form” step. The earlier steps occur without issue and the process attempts to resume from the WOrdpress scripts step each time. I’m getting one of two unhandled exceptions:

      Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 40 bytes) in /home/content/13/12077913/html/cryptocoin/wp-content/plugins/css-javascript-toolbox/framework/events/wordpress.class.php on line 57

      Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20 bytes) in /home/content/13/12077913/html/cryptocoin/wp-content/plugins/css-javascript-toolbox/framework/events/events.class.php on line 140

      I’m on shared hosting (godaddy) so I can’t up my memory_limit in php.ini or .htaccess (I tried…).

      I’m not running Bulletproof Security either.

      Any fix for this one?

      • This topic was modified 10 years, 8 months ago by Damian Baker.
    • December 26, 2013 at 12:11 AM #6993
      Ahmed Hamed
      Participant

      Hello!

      We’re sorry for the inconvenience issue.
      We’re very so for the delay as well.

      I understand the issue you’re facing and I aware that you cannot do anything with the host configuration.

      This step must be passed or you wouldn’t get all the benefits provided by the PRO edition.

      Could you please try to disable all the other plugins so you get some free memory for the Plugin to pass the installation process?

      If you still unable to install the Plugin. Could you please provide us (through the private contact form or send mail to support@css-javascript-toolbox.com) WordPress access so we can try to get around.

      Hope that helps.

      Regards,
      AHMeD

  • Author
    Posts
Viewing 1 reply thread
  • The topic ‘Getting a fatal error on attempting to install Pro version’ is closed to new replies.