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Several sites where CJT will not load or is showing errors in the log

Home Support Support Tickets Several sites where CJT will not load or is showing errors in the log

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    • #12203
      Douglas Shaw
      Participant

      I have several sites running CJT and CJTe developer without any issues. But all of sudden I have notices errors cropping up in the log files and frontend errors displaying in the admin.

      code seems to be loading in the frontend pages correctly, but now I can not edit or add anything new to CJT.

      CJT Version 8.0.3
      CJTe Version 0.6

      Below are some of the errors that I am seeing the log files:

      # Site 1 —————————————————————————————————-
      WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘)))))’ at line 4 for query SELECT blocks.id,blocks.name,blocks.pinPoint,blocks.location,blocks.links,blocks.expressions,(blocks.pinPoint & 4353) blocksGroup FROM wp_cjtoolbox_blocks blocks
      LEFT JOIN wp_cjtoolbox_block_pins pins
      ON blocks.id = pins.blockId WHERE (((backupId IS NULL) AND (state = ‘active’)) AND
      ((blocks.pinPoint & 4353) OR ((blocks.pinPoint & 512) AND (pins.pin = ‘posts’) AND (pins.value IN ())))); made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), call_user_func_array, CJTBlocksCouplingController->initCoupling, CJTBlocksCouplingController->getBlocks, CJTCouplingModel->getPinsBlocks, CJTPinsBlockSQLView->exec, CJTMYSQLQueueDriver->select

      # Site 2 —————————————————————————————————–
      WP_Error as array in /web/content/wp-content/plugins/css-javascript-toolbox/framework/wordpress/feed.php on line 54
      WP_Error as array in /web/content/wp-content/plugins/css-javascript-toolbox/framework/wordpress/feed.php on line 54

      Admin errors displaying

      # Site 1 —————————————————————————————————–
      1. When I open CJT and try to add a new block, I receive the following:

      403 Forbidden Error Page
      If you arrived here due to a search or clicking on a link click your Browser’s back button to return to the previous page. Thank you.

      this error has shown whenever trying to access different pages or aspect of CJT.

      2. Trying to open an existing block, shows the loading …. forever

      I look forward to your reply.

      Doug

    • #12204
      Damian Baker
      Participant

      Hi Doug,

      Thanks for your detailed support ticket. They are very interesting errors indeed. My colleague and myself are soon to be working on a major update that resolve any bugs or incompatibilities that have arisen since the last update many many months ago.

      Firstly, are you able to provide temporary admin login details for one of the sites in question so we can take a look. If so, please forward the details here: support@css-javascript-toolbox.com

      Many thanks in advance.

      Kind Regards,
      Damian

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