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Damian Baker

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Viewing 25 posts - 51 through 75 (of 122 total)
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  • Damian Baker
    Participant

    Hi Doug,

    Thanks for your detailed support ticket. They are very interesting errors indeed. My colleague and myself are soon to be working on a major update that resolve any bugs or incompatibilities that have arisen since the last update many many months ago.

    Firstly, are you able to provide temporary admin login details for one of the sites in question so we can take a look. If so, please forward the details here: support@css-javascript-toolbox.com

    Many thanks in advance.

    Kind Regards,
    Damian

    in reply to: Problem with CJTe Developer #12186
    Damian Baker
    Participant

    Hi Finn,

    Sorry for the delays. I have not forgotten.
    I am going to resume working on an update to CJT soon. I will be looking into your issue too.
    Thanks so much for your patience and understanding.

    Kind Regards,
    Damian

    in reply to: Pressing EXPORT do nothing #12185
    Damian Baker
    Participant

    Hi Sylwia,

    Sorry for the delay in getting back to you. Glad you worked it out.
    Can I ask you what happened and how you managed to solve the issue?

    Thanks,
    Damian

    in reply to: Pls support my account #12163
    Damian Baker
    Participant

    Hi Sebastian,

    Please send an email to: support@css-javascript-toolbox.com with temporary admin login credentials for the WordPress website you installed CJT on and I will try to assist.

    Thanks,
    Damian

    in reply to: Problem with CJTe Developer #12100
    Damian Baker
    Participant

    Hi Finn,

    Are you able to send me temporary Admin login details so I can take a look at this issue?
    Please provide a temporary Admin username and password to: support@css-javascript-toolbox.com

    Thanks,
    Damian

    in reply to: Problem with CJTe Developer #12099
    Damian Baker
    Participant

    Hi Finn,

    Thanks for getting back to me and I appreciate this additional information, which I have added to the support tickets.

    At this stage, my developer has got a lot of other projects on his plate, so I have to wait until he is has the time to get back into the CJT project. Hopefully it won’t be too far away.

    Kind Regards,
    Damian

    in reply to: Problem with CJTe Developer #12082
    Damian Baker
    Participant

    Hi Finn,

    Sorry for the delay in getting back to you and for the inconvenience you are currently facing.
    Have you managed to use the CJTe Developer at all? or does it simply show a blank screen when you install activate it alongside the CSS & JavaScript Toolbox?
    Also, do you have any caching plugins? have you refreshed you browser cache, and are pulling any new scripts, etc?
    Do you have the latest version of CJTe Developer, which I believe is 0.6?

    Thanks,
    Damian

    in reply to: CJT and WordPress Dashboard (home) #11951
    Damian Baker
    Participant

    Hi Gérard,

    Thanks for your support question.

    Hmmm that is interesting. Ok, thank you for letting us know.
    We will look into this for the next update.

    Kind Regards,
    Damian

    in reply to: Problem with CSS code #11950
    Damian Baker
    Participant

    Hi Fabio,

    Thanks for your support question.
    Are you using the CSS declaration such as?

    
    <style type=”text/css”>
    your CSS code ...
    </style> 
    

    If you used the before and after CSS declaration syntax, it should work fine. Let me know how you got on.

    Kind Regards,
    Damian

    in reply to: 500 Server Error on Export Attempt #11914
    Damian Baker
    Participant

    Hi Steven,

    Can you please provide temporary admin access to your website so we can take a look for you. The image that you provided in Dropbox is no longer available.

    Thanks in advance.

    Kind Regards,
    Damian

    in reply to: 500 Server Error on Export Attempt #11879
    Damian Baker
    Participant

    Hi Steven,

    Thanks for your support message and you compliments on our CJTe Developer plugin.
    I am so sorry for the delay in getting back to you.

    I am currently waiting for my core developer to finish with a number of projects and then we are going to get back into working on improving CJTe Developer and add some new features.
    Thanks for taking the screenshot, I will forward this issue to him in the meantime.

    I will keep you posted when I my colleague is back onboard.

    Kind Regards,
    Damian

    in reply to: Register the license after purchasing #11824
    Damian Baker
    Participant

    Hi Sylwia,

    I sent you an email straight away.
    Did you receive it?

    Regards,
    Damian

    in reply to: Register the license after purchasing #11822
    Damian Baker
    Participant

    Hi Sylwia,

    That’s interesting.
    I noticed you are running the older version of CJT Dev. Tell me, did you migrate to the newer and complimentary version of CJT Dev called CJTe Developer?
    The instructions for migration is shown in the newsletter that you may or may not have received.
    http://us7.campaign-archive1.com/?u=75549e9174ca44d6c69a1b1aa&id=76b5f734e5&e=

    Let me know if you are still having issues.

    Thanks,
    Kind Regards,
    Damian

    in reply to: Add custom CSS to WordPress admin #11718
    Damian Baker
    Participant

    Hi Ciaran,

    It seems the code did not show.
    I have since edited the reply above.

    Regards,
    Damian

    in reply to: Add custom CSS to WordPress admin #11703
    Damian Baker
    Participant

    Hi Ciaran,

    If you used the CSS declaration code as in:

    
    <style type=”text/css”>
    #wpbody-content h2 {
    	text-transform: uppercase;
    	color: #ff6200 !important;
    }
    </style> 
    

    It should work fine.
    Thanks,
    Damian

    • This reply was modified 9 years, 11 months ago by Damian Baker.
    • This reply was modified 6 years, 7 months ago by Damian Baker.
    in reply to: Register the license after purchasing #11538
    Damian Baker
    Participant

    Hi Kelvin,

    I received your emails and saw the screenshots you provided on how your CJT Dev inadvertently upgraded to CJT Free version 8.0.2. I have sent you an email.

    Kind regards,
    Damian

    in reply to: Register the license after purchasing #11269
    Damian Baker
    Participant

    Hi Kelvin,

    Thanks for your question.
    I will send you an email ok.

    Regards,
    Damian

    in reply to: License key #10807
    Damian Baker
    Participant

    Closing ticket

    in reply to: Apply custom CSS and Javascript to specific range of pages #10791
    Damian Baker
    Participant

    Hi Kelvin,

    Please note, that this would require knowledge of regular expressions, and unfortunately development questions like this is out of scope with CJT Dev support. I can assist you with this as a one-off case.

    In the Expressions section of the Advanced tab, you may want to try this: ^http\:\/\/www\.xxx\.com\/personnel\/\d+

    Press Enter or Return to create the new line, and then click Save.

    This should do what you want to do.

    Kind Regards,
    Damian

    in reply to: Register the license after purchasing #10763
    Damian Baker
    Participant

    Hi Kelvin,

    CJT Dev 7.1 has the bug where it will automatically notify you to update to the 7.2 CJT Free version on WordPress.org. However that said, I notice in the backend that you have successfully registered your license key so your CJT Dev 7.1 should update to version 7.2 just fine. It only happens when users do not register their license key. So you should be fine to update to 7.2 via the WordPress plugin updater.

    Please also note that you should be able to login and click into your purchase history to download the latest version manually, which is CJT Dev version 7.2. This is found when you hover over your username and then clicking Purchase history. Else you can just click this link: https://css-javascript-toolbox.com/purchase-history/

    Kind Regards,
    Damian

    in reply to: Refresh the page list #10761
    Damian Baker
    Participant

    Hi Kelvin,

    Thank you for providing more information about this issue.
    We will add this to the tasks list and consider it at a later stage.

    Kind Regards,
    Damian

    in reply to: Apply custom CSS and Javascript to specific range of pages #10662
    Damian Baker
    Participant

    Hi Kelvin,

    Can you please explain this in more detail, as I am not 100% sure I understand what you are trying to do.
    Thanks.

    Kind Regards,
    Damian

    in reply to: Register the license after purchasing #10661
    Damian Baker
    Participant

    Hi Kelvin,

    Can you tell me what version of CJT Dev do you have? You can look at the readme.txt file to find the version number in there?

    As for your feedback regarding deleting a plugin, where the button says “Yes. Delete these files and data”, I do agree with you that it appears quite daunting. Thanks for pointing that out.
    Ok, I will look into re-wording the instructions in a way that will not scare users to uninstall and delete the CJT plugin. I am sure others have been apprehensive about uninstalling and deleting too.

    Thanks Kelvin.

    Kind Regards,
    Damian

    in reply to: Refresh the page list #10660
    Damian Baker
    Participant

    Hi Kelvin,

    This is very strange.
    Whenever you rename a page/post title, it should reflect this same title in the Pages section of the assignment panel. Have you tried to refresh and clear you browser cache? Also are you using CJT on a WordPress Multisite installation?

    Please explain further and tell me what you have tried and what are the results.

    Kind Regards,
    Damian

    in reply to: Register the license after purchasing #10652
    Damian Baker
    Participant

    Hi Kelvin,

    There are two ways to go about it. Using FTP, simply overwrite the existing free ‘css-javascript-toolbox’ folder in plugins with the Dev version of css-javascript-toolbox, then Activate.
    OR use the WordPress plugin uninstaller deactivate and delete the free version and then upload the Dev version.

    My first reply at the top of this post mentions a safeguard in how to protect your existing code so that your existing code will be safe. I will copy and paste it below to show you the part of the post I am talking about:
    _______________________________________________
    If you decide to use the WordPress plugin uploader, it is recommended to first click the gear cog icon called ‘General plugin settings’ and make sure that the ‘Wipe out data’ checkbox is NOT checked. By keeping this UNTICKED will retain all your code block information when you deactivate and delete the CJT Free plugin. This is more or less a precautionary measure, so if you do not have any code blocks or templates then this action is not required.

    Once you have deactivated and deleted the CJT Free plugin, upload and activate the CJT Dev plugin that you purchased and downloaded. Go through any upgrade steps if required. You should now have the new CJT Dev plugin installed and all of your original code blocks intact.
    _______________________________________________

    If you are still concerned about your code being deleted accidentally, please backup your database (or use a database export plugin).
    Another easier way is to copy and paste your code (from the code blocks) into a text editor and save this file. That way, if you need to, you can rebuild the code blocks again from the text file.

    Kind Regards,
    Damian

Viewing 25 posts - 51 through 75 (of 122 total)