Home › Support › Support Tickets › Problem with CJTe Developer
Tagged: blank screen, cjte developer
- This topic has 6 replies, 2 voices, and was last updated 9 years, 4 months ago by Damian Baker.
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April 20, 2015 at 3:58 PM #12061Finn HillebrandtParticipant
Hi,
I’ve got a huge problem with CJTe Developer which renders it pretty much unusable and forces me to revert to the free version.
Upon installing CJTe Developer the CSS & Javascript Toolbox page which worked flawlessly with the free version turns blank.
The code blocks are still active on the website, but can’t be edited any longer, because the editor boxes all disappear…
Please provide a fix for this.
Best Regards,
Finn
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April 24, 2015 at 10:54 PM #12082Damian BakerParticipant
Hi Finn,
Sorry for the delay in getting back to you and for the inconvenience you are currently facing.
Have you managed to use the CJTe Developer at all? or does it simply show a blank screen when you install activate it alongside the CSS & JavaScript Toolbox?
Also, do you have any caching plugins? have you refreshed you browser cache, and are pulling any new scripts, etc?
Do you have the latest version of CJTe Developer, which I believe is 0.6?Thanks,
Damian -
April 26, 2015 at 4:00 PM #12094Finn HillebrandtParticipant
Hi Damian,
1. Yes, CSS & Javascript Toolbox simply shows a blank screen and I can’t use it at all after installing and activating CJTe Developer.
2. I have W3 Total Cache installed. I tried deactivating it and refreshing the browser cache, but the problem persists.
3. I used the latest version of CJTe Developer.
Regards,
Finn
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April 28, 2015 at 7:11 PM #12099Damian BakerParticipant
Hi Finn,
Thanks for getting back to me and I appreciate this additional information, which I have added to the support tickets.
At this stage, my developer has got a lot of other projects on his plate, so I have to wait until he is has the time to get back into the CJT project. Hopefully it won’t be too far away.
Kind Regards,
Damian -
April 28, 2015 at 8:03 PM #12100Damian BakerParticipant
Hi Finn,
Are you able to send me temporary Admin login details so I can take a look at this issue?
Please provide a temporary Admin username and password to: support@css-javascript-toolbox.comThanks,
Damian -
May 1, 2015 at 7:03 PM #12124Finn HillebrandtParticipant
Hi,
I just sent you temporary Admin login details.
Regards,
Finn
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May 30, 2015 at 7:45 PM #12186Damian BakerParticipant
Hi Finn,
Sorry for the delays. I have not forgotten.
I am going to resume working on an update to CJT soon. I will be looking into your issue too.
Thanks so much for your patience and understanding.Kind Regards,
Damian
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