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Problem with CJTe Developer

Home Support Support Tickets Problem with CJTe Developer

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    • #12061
      Finn Hillebrandt
      Participant

      Hi,

      I’ve got a huge problem with CJTe Developer which renders it pretty much unusable and forces me to revert to the free version.

      Upon installing CJTe Developer the CSS & Javascript Toolbox page which worked flawlessly with the free version turns blank.

      The code blocks are still active on the website, but can’t be edited any longer, because the editor boxes all disappear…

      Please provide a fix for this.

      Best Regards,

      Finn

    • #12082
      Damian Baker
      Participant

      Hi Finn,

      Sorry for the delay in getting back to you and for the inconvenience you are currently facing.
      Have you managed to use the CJTe Developer at all? or does it simply show a blank screen when you install activate it alongside the CSS & JavaScript Toolbox?
      Also, do you have any caching plugins? have you refreshed you browser cache, and are pulling any new scripts, etc?
      Do you have the latest version of CJTe Developer, which I believe is 0.6?

      Thanks,
      Damian

    • #12094
      Finn Hillebrandt
      Participant

      Hi Damian,

      1. Yes, CSS & Javascript Toolbox simply shows a blank screen and I can’t use it at all after installing and activating CJTe Developer.

      2. I have W3 Total Cache installed. I tried deactivating it and refreshing the browser cache, but the problem persists.

      3. I used the latest version of CJTe Developer.

      Regards,

      Finn

    • #12099
      Damian Baker
      Participant

      Hi Finn,

      Thanks for getting back to me and I appreciate this additional information, which I have added to the support tickets.

      At this stage, my developer has got a lot of other projects on his plate, so I have to wait until he is has the time to get back into the CJT project. Hopefully it won’t be too far away.

      Kind Regards,
      Damian

    • #12100
      Damian Baker
      Participant

      Hi Finn,

      Are you able to send me temporary Admin login details so I can take a look at this issue?
      Please provide a temporary Admin username and password to: support@css-javascript-toolbox.com

      Thanks,
      Damian

    • #12124
      Finn Hillebrandt
      Participant

      Hi,

      I just sent you temporary Admin login details.

      Regards,

      Finn

    • #12186
      Damian Baker
      Participant

      Hi Finn,

      Sorry for the delays. I have not forgotten.
      I am going to resume working on an update to CJT soon. I will be looking into your issue too.
      Thanks so much for your patience and understanding.

      Kind Regards,
      Damian

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