• Author
    Posts
  • #10087

    Stephen Lommers
    Participant

    Some time ago i baught the Dev version. Im working currently on a new site. So i downloaded the version from my license page, installed through the plugin installer, used the setup option, after the setup option i have to use the setup option again to activate my license which works. No problems there. Except now i update my plugin to 7.1.1 and after that the plugin says its the free version and not the dev version.. and i don’t want that off course..in the buying descriptions says the dev version is for all updates..

    so i hope there is a solution for this?

    Thanks in advanced,

    greets Stephen

  • #10090

    Damian Baker
    Participant

    Hi Stephen,

    The issue is a bug in CJT Pro/Dev before 7.1 and is caused by not activating license keys, and instead updates your CJT Dev plugin using the standard WordPress updater, which checks for CJT Free on WordPress.org. Unfortunately, the bug allowed for WordPress to overwrite Dev with Free. To overcome this bug, please install your latest copy of CJT Dev 7.1 again by doing one of two things:
    1) Use FTP to overwrite the existing css-javascript-toolbox folder in the plugins folder.
    2) Alternatively you can deactivate and uninstall the Free, but make sure you do not have the ‘Wipeout data’ checkbox checked in General plugin settings (cog icon). Keeping that unchecked allows you to retain your existing code block and template data. Then you can upload the latest 7.1 CJT Dev version using the standard WP plugin uploader.
    Once installed, make sure you use the license key that was provided, so you will continue to get the latest CJT Dev updates.

    Just a note that Free is up to version 7.1.1, which has a dashboard promo widget added, whilst CJT Pro and Dev are on 7.1 without this widget. Also the CJT Dev plugin says CSS & Javascript Toolbox Dev in the header.

    Hope this helps.

    Kind Regards,
    Damian

  • #10093

    Antonio Almeida
    Participant

    Hello,

    I’m having a similar issue:

    I just installed dev version and when I try to insert my name and license I get this:

    “Could not check License Key due to the server error!”

    Is this a bug or just a temporary server glitch?

    Thanks,
    Antonio

  • #10096

    Damian Baker
    Participant

    Hi Antonio,

    I think it may be a server glitch. I will however resend you the CJT Dev license key information.

    Keep in mind that CJT Pro and CJT Dev is currently at version 7.1 and not 7.1.1, which is the free version. You will know you have the free version installed if you have 7.1.1 and CSS & JavaScript Toolbox Free showing in the title. Also the free version now has a dashboard widget.

    Now all of that said, and after reading your post, it seems you do have CJT Dev installed because Free does not have the license checker form.

    Can you try resetting/clearing your license key and try again.
    Let me know how it all goes.

    Kind Regards,
    Damian

  • #10097

    Antonio Almeida
    Participant

    Hi Damian,

    Issue remains.

    I checked another website where licence is activated but when I click “check” it gives the same error so it is not a website / other plugins bug.

    It could be my home ip or server ip that is blocked on your side?

    Antonio

  • #10104

    Damian Baker
    Participant

    Hi Antonio,

    I understand what you are saying.
    The checker is used to check new keys, not keys that are already registered in the database. You are right in what you are saying and it should check for new valid keys as well as existing keys in the database as this makes sense.

    Can I suggest, Deactivating your key, click Reset, then enter your name and license key again. click Activate and then let me know how you get on. I will then check the database to see if it is all linked up.

    Thanks,
    Damian

  • #10110

    Antonio Almeida
    Participant

    Hi Damian,

    Sorry, I’ve been “out” a couple of days.

    I use another name (my full name initials) and it worked.

    Thanks,

    Antonio

  • #10116

    Mark Freedman
    Participant

    Hi. I just purchased Dev, and was trying to activate my license for the first time, and I received the same error (“Could not activate License Key due to the server error!”).

    Thanks.

  • #10118

    Mark Freedman
    Participant

    Ah — I had to use my “user name” which I created when I registered on this site, not my actual name. I recommend the label be changed to “CSS & JavaScript Toolbox User Name” instead of “Your Name”.

    Thanks.

  • #10120

    Damian Baker
    Participant

    Hi Mark,

    Thanks for your purchase.
    Hmmm, the name field can take anything value in there, it is the license key field that matters. Can I ask exactly what you did to get that error so I can get to the bottom of it. Also, did you update from CJT Free on WordPress.org, and if so, do you recall the version number? Was it an older version number like prior to 7.0?

    Kind Regards,
    Damian

  • #10122

    Mark Freedman
    Participant

    Hi Damian,

    I got the error when using my actual name (Mark Freedman) in the “Your Name” field. When I used the user name I created for this website instead (which happens to be my email address), it worked fine.

    The version of CJT Free I was using before installing the Dev version, was version 7.1.1 (the newest version — I just recently started using it — starting July 24th). I actually had to remove that plugin folder altogether before installing the Dev version, because the plugin failed updating directly (the error message said the directory was already being used, or something similar). I assume that was probably because I was trying to install an earlier version (Dev 7.1) over the version I already had there (Free 7.1.1)?

    Thanks.

  • #10123

    Damian Baker
    Participant

    Hi Mark,

    Thank you for the detailed explanation. That certainly helps.
    I have a sneaking suspicion what may have happened there. I will add this to the ‘things to check and fix’ task list and once we understand exactly what’s going on, we will have this solved in the next update.

    Kind Regards,
    Damian

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